FAQ
I'm an independent BIA, why should I pay for a subscription to use your service?
DoLSpro will significantly increase your capacity and efficiency allowing you to produce accurate, detailed forms in the field or at home post visit. Most importantly, thanks to our intelligent learning algorithms, we take out the need for repetition which drastically reduces report writing time. DoLSpro has been approved by SCIE as a resource to support DoLS professionals. We offer 3 subscription choices to select from, allowing you to be in control of your budget based on the number of assessments you are likely to conduct in one month.
How do I pay for DoLSpro?
Once your 30 day free trial is complete you will be asked to choose your monthly plan. Our secure payment portal will then allow you to set up your Direct Debit which is our preferred a secure method of payment. You are protected you under the Direct Debit Guarantee Scheme. For more information on Direct Debit Guarantee, please click here.
Yes but are the Local Authorities on board with DoLSpro?
Since we launched in 2016, DoLSpro Limited has been working closely with key partner agencies to refine our tools. Assessments written using our software have been submitted to over 64% of Local Authorities, and the software is approved by the Social Care Institute For Excellence (SCIE). We are working closely with Local Authorities, who see the value in our software platforms as the potential end to the DoLS waiting lists. We have recently been approved for Department of Health research funding with the approval of the AHSN for Yorkshire & Humber.
Do you offer a Free Trial for BIAs?
Signing up for DoLSpro will cost you nothing for the first month. If you don't like our software just cancel your subscription before the 30 day period ends.
Can I upgrade or downgrade my subscription?
DoLSpro offers you a number of Pay Monthly plans which enable you to complete a number of assessments per month using the software. Any unused assessments will not roll over into the following month. You are not however tied in and if you need to change or cancel your subscription plan please use the link on your Dashboard screen.
I work for a Supervisory Body, do you have a solution for my DoLS team?
Increased efficiency and reduced reliance on outsourcing thanks to DoLSpro software will mean extensive savings for your Local Authority. We estimate that Local Authorities require an additional £50m per annum in additional resources just to be able to cover the year on year increase (15-16) in the DoLS backlog. Our unique software reduces this growing pressure on budgets.
I work for a Supervisory Body and am interesting in how DoLSpro can help me reduce time spent on data reporting.
Reports are easily generated for you in line with NHS Digital reporting requirements vastly reducing admin time.
I work for a Supervisory Body but I need to prove the benefit before we invest, can you help us?
We will support your business case with data and potentially bespoke Health Economics research funded by the AHSN (Academic Health Science Network). The AHSNs were set up by the NHS in 2013 to work across all sectors involved in health and care, identifying innovative ways to do things differently, better and cheaper. DoLSpro have been identified as one such organisation.
I'm an S.12 Doctor, do you have a version for me?
Our new improved version of DoLSpro for S.12 doctors is underway with a release date expected of July 2018. Sign up to our news letter contact us to receive updates.
I manage a Care Home, do you have a solution for me?
If you manage a care home we offer a bespoke Managing Authorities version of DoLSpro available on a monthly subscription. To find out more click here. Our subscription model is based on individual Care Homes however we do supply Care Home Groups and offer reduced fees for multiple sites. To find out more please contact us.
Do you offer a Free Trial for Care Homes?
Signing up for DoLSpro will cost you nothing for the first month. If you don't like our software just cancel your subscription before the 30 day period ends.
How do I cancel my subscription
Please notify us at info@dolspro.co.uk if you would like to cancel your subscription. Please also remember to cancel your Direct Debit. Once your subscription is cancelled you will have 60 days to download your assessments.
Is my data secure?
All data is 128 bit SSL encrypted and our servers are certified to ISO27001. We are registered with the Information Commissioners Office.